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Automation: you’ve heard all about it, and as a twenty-first century company, you want to embrace it. But where to start? In this blog series, we will guide you through the process step by step. First things first: you need to discover the processes in your organization. We’ve put together a three-step to-do list for you!

1. Organize a knowledge exchange meeting with key users

It’s important to sit down and ask yourself what you truly want to achieve with automation. Many decision-makers struggle with this question, because they are not the ones who encounter process-related issues on the work floor.

Therefore, you should organize a knowledge exchange meeting with key users on a regular basis – for example, every four to six weeks. These key users are employees who have been with the company for a while and who thoroughly understand the workings of the organization.

Not only will this allow you to obtain the required information on processes; it will also show employees how automation will help them improve their own processes and prevent problems elsewhere in the organization.

Another plus is that employees will not feel overlooked, which makes it easier to create support for change within the company.

2. Keep a list with points for improvement

There are always tedious or repetitive manual tasks that employees wish a computer could do. Additionally, a new product or service may require the implementation of a brand-new process. List all the points for improvement you can find and set completion deadlines for them, so you can move on to step 3.

3. Prioritize based on several factors

Now that you’ve mapped out all processes that will benefit from automation, you need to prioritize some and postpone others. When determining the value of automation, consider two factors: urgency and difficulty. If automating a process would save you a tremendous amount of time, do it.

However, you should always give precedence to an easy-to-automate process. If changing it is simple and saves a little time, give priority to it over a highly time-saving, but very time-consuming process.

Keep in mind that you are trying to improve customer and/or employee satisfaction. If you can show people the pros of change instantly and approach this change step by step, they will adopt a more welcoming attitude towards it.

Want to step up your game? Listen to fresh voices!

Of course, you need to listen carefully to seasoned employees who know your organization from the inside out. However, you should also take fresh voices into account. New employees often provide a unique look at your processes. They are not stuck in old habits and may spot things that no one else has thought about. Acknowledge their value by allowing them to share their perspective.

Wondering about the next step? We will tell you all about it in part 2!

A new movement is gaining ground in the business community, and it is based on one simple question: How can I make software without IT? People who understand processes should be able to roll up their sleeves and implement their ideas without having to walk the beaten IT path before getting tangible results. Their creativity should not be limited, so they will be more willing to innovate. In short, businesses want to be in control when it comes to software creation; and rightly so.

Today, virtually every company needs IT to provide a way to disclose core systems. For example, communicating with the ERP system used should be a breeze. To achieve this in a hassle-free way, entrepreneurs, CEOs, and managers alike should ask three key questions.

1. How can I take the hassle out of IT?

Cloud solutions ensure that you are completely unburdened, as they eliminate the well-known hardware and software hassles. If you want to be a part of the digital revolution, you need a solid cloud solution. Triggre will provide you with the entire cloud stack, which includes everything you require to run a web application in the cloud: from a server all the way down to the database software. This means that you can stop worrying about essential IT concerns such as security and data traffic, which are included. Instead, you can immediately start with the fun part: creating your own software, hassle free!

2. Which conditions should I set?

If you opt for a cloud solution, you should first assess what you need. In-house knowledge is not required – you can ‘outsource’ that part to your cloud solution provider – but it is important to have an ability to adjust where necessary. Furthermore, don’t be afraid to make mistakes and try to learn from every initiative, so you can improve over time. This often requires a shift in your company culture, but it is definitely worth it.

3. What kind of talent do I need?

 Business creatives who have a firm grasp of processes are indispensable. They are the ones who will take initiative, experiment, and come up with fresh ideas without having a fear of failure. In doing so, they will bring your employees closer together and provide what you need to survive as a business. It is important to realize that tomorrow’s team does not consist of all the people you work with today. If you want to innovate through software creation, you need to sketch a picture of what your business should look like in the (near) future and attract the right talent!