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In my previous two blogs, I discussed Triggre’s highlights and milestones of 2018. In this last blog of our three-part series, I’ll share my outlook on 2019, which – in my view – is very promising!

Positive developments, solid foundation

2018 was marked by positive developments: we have welcomed new customers in industries we hadn’t worked with before, we’ve expanded our team, and there is an ever-growing interest in Triggre, which has led to the growth of our company. All in all, we’ve laid a solid foundation to keep expanding next year.

As for me personally, I’ve been spending an increasing amount of my time on attracting new customers. When I started working at Triggre, this was always what we aimed for. So in the past year, I’ve enjoyed gathering more knowledge in this field and bringing my new experience to my other tasks as well. It allows me to be a better Triggre representative and share a lot of in-depth information with my prospects.

2019: the quest continues

In 2019, I am going to focus even more on attracting and welcoming new customers. This has to do with the increasing interest in Triggre, which I believe is directly related to the growth of our marketing footprint, but also with the fact that our current customers are satisfied and want to stay with us in the long term.

Our high customer satisfaction rate has fueled Triggre’s quest to keep growing. The increase of revenue related to our growth, we plan on investing in our product. Because our idea box is far from empty – there are many options and features we’d still like to enrich Triggre with. Continuous improvement and expansion: that’s what we strive for. Not only in 2019, but for years to come!

P.S.: We’re hosting another introduction session of the Triggre Academy on the 13th of February 2019. Would you like to meet us, find out how our software works or see if it’s something that can help you? Sign up here and we’ll tell you all about it.

2018 has been marked by several milestones and ambitious plans for the new year. In this three-part blog series, I provide my perspective on the past and coming year. Today, part two: hands-on demos, on-the-go applications, and testing Triggre’s security measures in practice.

Building mini-applications on the spot

As a Guide, I often hold demos for potential customers. What I’ve noticed over time is that people understand the concept of Triggre very quickly – they can easily see the benefits of creating an application without the hassle that IT is traditionally associated with.

But I regularly found myself explaining to them where to start. What are the steps that lead to a fully-fledged application? Which steps can you skip when you automate a manual process? Such questions often required further explanation.

Therefore, we switched from merely showing the final result to broadly sharing how and why Triggre works. As of 2018, we follow this with a question: ‘Can you give us a fairly simple example of a (dragging) process you’d like to automate?’ Then, we build a small yet tangible application on the spot to demonstrate how Triggre works in practice. Sometimes, we do this in person – other times, through Skype. Because in 2018, we also started giving more and more online demos.

Automating on-the-go processes

A growing number of people use Triggre on their mobile devices. Our applications have always worked on smartphones and tablets, but the ‘mobile user trend’ has led us to further simplify applications so they are perfectly aligned with mobile users.

For example, one of our customers has made an application with Triggre that allows all on-the-road sales managers to create contracts from clients’ locations. It only takes a few clicks to register the agreement made, put together a contract, and have a PDF version sent to the client automatically through email.

Passed with flying colors

Our first two healthcare customers put Triggre to the test. In healthcare, the handling and security of personal data is more important than in any other industry. It was a great practical test that we passed with flying colors: we didn’t need to make a single adjustment to our software. In other words, our security measures are as thorough as we’d designed them to be!

2018 has been an eventful year for Triggre. In this three-part blog series, I’d like to look back on the highlights and glimpse into the near future – or, 2019 – from my perspective as a Guide. Today, part one: new customers and industries plus considerable growth.

New customers, new industries

In 2018, a range of new customers have embraced Triggre, some in industries which we hadn’t worked with before – for example, a paper factory. This was interesting, because most of our customers want to automate office-based processes.

But as it turns out, the optimization of production and manufacturing processes isn’t all that different – which was emphasized by the car manufacturer that we also welcomed as a new customer. Using Triggre, they have designed a comprehensive application to optimize the entire process of creating electric cars for elderly people: from manufacturing to ordering parts and providing maintenance.

External, internal, and personal growth

With a flow of new customers – some of which approached us on the recommendation of other companies that are using Triggre successfully – we needed an extra Guide, a Triggre expert who helps our customers navigate the process optimization waters.

Triggre’s growth has also affected me personally: besides being a Guide, I took on sales and business development tasks in 2018. This has enabled me to explain even better what Triggre can do in terms of process optimization – knowledge I happily share with both prospects and customers.

Step-by-step learning approach

Another 2018 milestone was the launch of our new product’s trial, which has been requested and used extensively. It teaches users how to create an application with Triggre step by step, providing a clear online explanation. This approach fits perfectly into the philosophy of the Triggre Academy, which was born in conjunction with our new website.

Through the Academy, people learn how to create an application with Triggre based on a step-by-step, hands-on method. Its purpose is to set up a community of creators who can turn great ideas into useful results, using their Triggre backpack of knowledge. After completing the first program, they can either leave it at that or continue to learn. Ultimately, it is possible to reach the level of a Guide and teach others how to use Triggre!

Amersfoort, June 26, 2018 – In the past few years we have trained many customers, interns and employees to be able to use Triggre. Learning Triggre only takes a short time, because we focus on keeping Triggre as simple as possible, while providing a lot of functionality at the same time. Interns at Triggre have been able to turn a complex process into an application many times over, and customers are happily working with Triggre day-in-day-out. Now it is time for the rest of the world to get access to these resources as well. Enter the Triggre Academy!

Ranks and abilities

Those who have come to know our company culture know that we take an informal approach, value high quality and like to have fun at the same time. This is reflected in our blog posts, emails, even our product. And in the Triggre Academy.

The Triggre Academy consists of 3 different levels that can be achieved:

  • Triggre Explorer
  • Triggre Ranger
  • Triggre Guide

The first level, Explorer, provides base knowledge of how to use the Triggre Designer. Simply put, we’ll show you what all the buttons do and how to use them effectively for your own custom applications.

Ranger level provides more in-depth knowledge of advanced techniques, which can be applied by using the options the Triggre Designer offers in smart ways. Once you have reached the Triggre Ranger level, you are familiar with all the concepts that Triggre offers. This results in being able to make any application with Triggre.

The final level, Guide, focuses on translating business processes into applications and the best practices that we have used with customers over the years. At this level, you are allowed to train others to the level of Ranger as well.

First class

This summer, on July 10th, 2018, we will host our first ever introduction to the Triggre Academy. The introduction is free of charge. You’ll learn everything about the Academy and what being a Triggre Explorer, Ranger or Guide can mean for your business, company and customers.

If you are interested in joining, sign up for the Triggre Academy introduction now. Spots are limited!

A little while ago, I test drove a Tesla out of curiosity whether it would live up to the hype. In my eyes, it wasn’t all that special; it’s a pleasant and luxurious car, which I’d only expect for the price.

My interest was much more piqued by the almost bare undercarriage that was in the showroom. You could see where the batteries are located and it gave a sense of how the electro engines work. Since I’m probably not the only one who likes to see how things work underneath the hood, I will pull back the curtain on Triggre a bit today.

As previously discussed, Triggre consists of three parts: the Designer, the Builder and the application itself. The Designer of Triggre has about one million lines of code dedicated to only one thing: making designing an application as easy as possible for the user.

After users design their application, they hit the ‘publish’ button. That’s when Triggre-engine really starts running, because approximately thirty seconds later, the application the user designed is up and running in the cloud. So what happens in those thirty seconds?

From designer to up-and-running application

After the user hits ‘publish,’ the entire design is checked once more for inconsistencies in about a second. These can occur, for example, when you have deleted a page and you can no longer reach another page in your application.

Once checked, the design – including all forms, pages, buttons, and processes to be automated – is sent to one of our builders, where it is placed in a queue. Since we have several builders, however, it hardly ever happens that you actually need to wait.

The builder then writes the Javascript, .Net code for the backend, and SQL scripts to set up or migrate the database – briefly put, it writes the application. As our builder can write thousands of lines of code per second, programming the entire application is usually just a matter of seconds.

Installation packages

Like many applications, the code is compiled into a program and an installation package is created. If you are unfamiliar with web applications, this installation package is not completely unlike how you can download a program from the internet and install it on your computer. That too is an installation package of sorts.

Unlike those installation packages, the installation packages of your Triggre application need to run in the cloud, where it automatically is installed besides your already running application.

Once the database migration is completed using the created SQL scripts, the old application goes offline, and the new one goes online. This entire process takes up approximately thirty seconds, after which you can start using your new application!

What then happens, occasionally shocks some people: as the builder cleans up some files, the entire source code of the program just created is thrown away.

For many companies, the source code of a program is a very important commodity and the fact that we simply discard it is foreign to a lot of people. What however is the worth of keeping it, when it can be completely rewritten in a matter of seconds?

Creating an application in seconds, weeks, or months?

What our builder accomplishes in a mere thirty seconds takes the average IT company’s programming team weeks or months. Adaptations to an existing application would require another weeks-to-months-long process, whereas Triggre can implement these within another thirty seconds after your hit ‘publish!’