2018 has been an eventful year for Triggre. In this three-part blog series, I’d like to look back on the highlights and glimpse into the near future – or, 2019 – from my perspective as a Guide. Today, part one: new customers and industries plus considerable growth.
New customers, new industries
In 2018, a range of new customers have embraced Triggre, some in industries which we hadn’t worked with before – for example, a paper factory. This was interesting, because most of our customers want to automate office-based processes.
But as it turns out, the optimization of production and manufacturing processes isn’t all that different – which was emphasized by the car manufacturer that we also welcomed as a new customer. Using Triggre, they have designed a comprehensive application to optimize the entire process of creating electric cars for elderly people: from manufacturing to ordering parts and providing maintenance.
External, internal, and personal growth
With a flow of new customers – some of which approached us on the recommendation of other companies that are using Triggre successfully – we needed an extra Guide, a Triggre expert who helps our customers navigate the process optimization waters.
Triggre’s growth has also affected me personally: besides being a Guide, I took on sales and business development tasks in 2018. This has enabled me to explain even better what Triggre can do in terms of process optimization – knowledge I happily share with both prospects and customers.
Step-by-step learning approach
Another 2018 milestone was the launch of our new product’s trial, which has been requested and used extensively. It teaches users how to create an application with Triggre step by step, providing a clear online explanation. This approach fits perfectly into the philosophy of the Triggre Academy, which was born in conjunction with our new website.
Through the Academy, people learn how to create an application with Triggre based on a step-by-step, hands-on method. Its purpose is to set up a community of creators who can turn great ideas into useful results, using their Triggre backpack of knowledge. After completing the first program, they can either leave it at that or continue to learn. Ultimately, it is possible to reach the level of a Guide and teach others how to use Triggre!