Triggre Guides versus IT consultants: what are the differences?

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The time in which traditional IT consultants rule a company’s IT ideas and goals is as good as over. Triggre believes in empowerment, guidance, and making software creation a breeze. Today, Triggre Guide Rutger Boomars explains the differences between a Guide and a consultant!

Consultancy: more people, less information

After completing his major in Business and IT Management, Rutger initially started working as an IT-consultant focusing on processes: “Building software was always a hassle, because things were progressing too slowly and cost too much.” Rutger wanted to bridge the gap between business and IT, but often found himself struggling with communication problems instead. “Customers, co-workers, sub-teams, programmers, service desks: everyone had a say in the software creation process. The more people you involve, the more information gets lost in all those different communication lines, and the more mistakes are made,” he explains. “That’s one of the main issues of traditional consultancy.”

Triggre Guides: depending on the customer’s independence

“A consultant keeps his knowledge about systems development all to himself. That’s how he makes himself indispensable. That is an old business model, not focused on a win-win philosophy and it therefore needs to disappear”

When Rutger started working as a Triggre Guide, he quickly saw his role shift to a more genuine, versatile, and supporting one. At Triggre, we share our knowledge to empower our customers.” Now, Rutger enjoys collaborating with customers, which he believes has a double benefit. “Customers can accomplish more at a lower cost, because they can make software themselves, but I can let my creative juices flow when supporting them in realizing new ideas or ensuring that they are on the right track,” he says. “It makes my job much more dynamic!”

Day after day, Rutger helps customers tackle potential challenges and find solutions. He translates every issue to the possible solutions, ready to be built with Triggre: “Sometimes, when conceptual thinking is required, I just grab a marker and start drawing. Other times, I map processes clearly, outlining every step to assist customers in getting an overview. And once they are working on it, I provide support whenever necessary.”

The versatility of Rutger’s job as a Triggre Guide is complemented by its personal aspect: “I work with my own group of customers, which means we have gotten to know each other through and through. That makes our meetings and lunches a lot of fun!”

Author: Rutger Boomars

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