Frequently asked questions

You can get started for free, without any trial. Free accounts have a limited number of actions per month.

When you create a free account, you start with a short walkthrough of the Triggre Designer. After you complete our walkthrough, which takes about 10 minutes, you have full access to the Designer.

Triggre is truly no-code, there is no backdoor that you need to know to use advanced options by coding or scripting. That not only makes our platform the easiest to learn, but fun to use. There is no easier way to make business applications than Triggre.

You get the same quality applications as some of our big customers who use Triggre around the globe for business critical applications. At a fraction of the price of what you are used to for enterprise grade custom applications.

No, you don’t have to start from scratch. We offer a wide range of templates to use to get you started in no-time. In case you don't have a lot of time to build your application, or you prefer a helping hand along the way, you can hire a Triggre expert. Schedule a call for more information!

All our commercial licenses come with a testing environment called Lab. This environment is completely separated from the Main environment. So you can safely use it for testing, or showing a customer some new idea.

You. We don’t use the data in your application, nor do we take your designs. Everything you make is yours. We take this so far that even in a technical way, the data never leaves the application when you design or publish a new version.

Even if you decide to build an application from scratch with traditional coding, monthly costs will be incurred for licensing and hosting services. To maximize cost savings and scalability, it is recommended to choose a complete, affordable solution that does not require expensive programming – like Triggre. Plus, you’re the sole owner of the intellectual property and data of your Triggre application.

Yes, all commercial subscriptions can be run on a custom domain name.

When logging into your application with a Triggre ID, please click on the button "Sign in with Triggre ID". If you don't have a Triggre ID, fill out your user name and password and click sign in.

To contact our service desk, visit the Triggre Community and write your question in the "Support" section.

At My Triggre you can upgrade your subscription. Go to https://my.triggre.com and click on My subscriptions. Select the subscription you'd like to upgrade. Click the button "Upgrade or downgrade". Select your desired subscription and continue the wizard.

At My Triggre you can downgrade your subscription. Go to https://my.triggre.com and click on My subscriptions. Select the subscription you'd like to downgrade. Click the button "Upgrade or downgrade". Select your desired subscription and continue the wizard.

Of course! You can hire a certified Triggre expert. We have an international network of experts that can assist you in the process of building a Triggre application or creating it entirely for you. Schedule a call for more information - no strings attached!

Triggre ID is your universal key within the Triggre platform. When you request an Triggre subscription you automatically get one. It allows you to login to every application it's linked to, login to My Triggre or view and post in our community. When you try logging in somewhere and there's also a Triggre ID button, please click this button first and then fill out the username and password of your Triggre ID.

Every subscription comes with one application, one URL and one styling. Functionality per application is unlimited and can be separated for users by using role based access. You can easily request a new subscription via https://my.triggre.com

One Triggre subscription can hold one Triggre application. We advise you not to mix too much features into one application especially when it's for a completely different user group. Please take a new subscription, which you can easily request via https://my.triggre.com

Go to your application https://xxx-yyy.triggre.net and hit the Unpark button! In case you don't know your application's URL anymore, login at https://my.triggre.com and go to the section My applications.

Scroll to the bottom of any page at https://triggre.com or go to the direct link via https://www.triggre.com/general-terms-and-conditions

We have several tiers. Please visit our pricing page for the most recent prices at https://triggre.com/pricing

Great! We'd love to! You can plan a meeting with one of the Triggre employees via https://trigg.re/qanda

In Triggre, you choose a styling that will be applied to your application automatically. This approach lets you skip tedious manual page-by-page design and focus on what truly matters: your application’s core functionality. Learn here how to change the default styling.

Go to https://my.triggre.com and click on My applications. Choose the application you want to apply your custom domain to. Click on the button Application settings and go to the section Custom URL. Fill out the form and following the instructions. Typically it takes a few days to have everything completed.

When there's no other way to get corrupted data back we can restore one of our back-ups for you. This however does lead to the fact that you will loose all data added or changed in your application between the moment of the back-up and the moment the back-up is restored. So please think twice before requesting this. Go to https://my.triggre.com and click on My applications. Click on the button Application settings and go to the section Restore back-up. Fill out the form and following the instructions. Typically it takes a few hours to have everything completed.

You want to use Zapier? Great! However, you do need credentials for that and you can easily retrieve these by yourself. Go to https://my.triggre.com and click on My applications. Choose the application you want to link Zapier to. Click on the button Application settings and go to the section Interface credentials. Look at the link of corresponding environment and there you your credentials.

To create the credentials you need to publish to your application. In case you already did this and they're still not available, please contact the service desk for more assistance.

Yeah, absolutely! Go to https://www.triggre.com/platform/user-interface and scroll to the bottom.

If you'd like to see an example we advise you to check our business cases, or directly load a template and publish it. That way you have a fully functional application to check out.

The Designer is where you design your application. It allows you to visually construct workflows and processes for your application. And with a single click you can publish your design!

To design an application in Triggre, you design the data that you want your application to store, the process blocks  (flow parts) that perform your business logic, the workflows that users use (user flows) and automated background processes (automation flows). All designed in easy-to-use flow chart type editors.

You create data items that have properties. For example, a data item called Project with properties such as Name, Start date and End date. Different data items can be linked together, such as linking Project to User to make each project have a project manager.

Flow parts are re-usable process blocks. These process blocks can find data, perform calculations, process data, make decisions and store data for example. You can then use your flow parts in any user flow or automation flow.

User flows are a combination of a work flow and user interface. It is a visual representation of the workflow a user of your application can do. It can contain flow parts, decisions and pages. Using arrows, you can design what users can do from any point in a user flow.

Automation flows are background processes that require no user input. For example, sending a reminder a day before the deadline that a task needs to be completed.

Yes, you can load different applications into the Designer. However, since every application comes with their own Designer, practically speaking you don’t often have to.

Triggre can connect with any external application thanks to its built-in Web APIs functionality, a more flexible and cost-effective way of integrating different systems without coding. Learn how to set it up here.

Triggre also has a Zapier connection, which allows you to connect Triggre to the thousands of applications that connect to Zapier. Simply start an automation flow with a Connection trigger to make it available in Zapier after you publish your application.

The Triggre Academy is an education program that takes your application design skills beyond just using the Triggre Designer. You will learn how to start and manage projects in such a way that you will easily be able to convince management and users of your application.

The Triggre Academy consists of three levels. Triggre Explorer teaches you the basics of effectively managing a Triggre project, Triggre Ranger teaches you the more advanced aspects and Triggre Guide teaches you how to teach others in using Triggre.

You will learn how to start your project with the right application goal, so management will understand the value of your application. Furthermore, you learn a few strategies how to quickly get the project started. With Triggre Explorer, you maximize your ability to sell your projects.

The Triggre Ranger education teaches you how to best support your customers in their use of their applications. From testing, to maintaining applications, as well as the best strategies to do new releases.

On top of that, our Triggre Rangers earn a nice commission on any customers of theirs that use Triggre!

As a Triggre Guide you are able to train teams in their use of Triggre. Not just the application, but also the Triggre Designer.

On top of that, our Triggre Guides earn the highest commission on any customers of theirs that use Triggre!

Go to the dashboard of your Designer at http://xxx-yyy.triggre.net. Just below the support section all templates are shown. Go to the template you want to use by clicking the arrows left or right and click Get template. It will be loaded into your Designer instantly.

Visit our YouTube channel via https://trigg.re/youtube

Please send an email to our service desk to get your exercises reset. We're currently creating a feature so you can do that yourself, but unfortunately it's not available yet.

We have several options to learn Triggre. You can do our Academy exercises from the dashboard of your own Designer. You can watch YouTube videos at https://trigg.re/youtube or you can use one of our templates to get started. In case you want a personal training, please contact our service desk.

Go to https://my.triggre.com and click on My applications. Choose the application you want to add a Designer user to and click Manage users. Click on Add account on the next page to add a new user to the Designer. Please keep in mind that only an owner of the application (the person who bought the subscription) can do this. If you want to add a user to your application, please add the user via the specific application. In this knowledge base article is more information about creating a page to add users: https://www.triggre.com/knowledge-base/features/user-flows/using-the-user-flow-wizard

Triggre is a cloud-based service that runs completely on Microsoft Azure, hosted in the Microsoft Western-Europe and Central United States data centers. Customers are assigned to a data center automatically, depending on their location.

The data centers in which Triggre is hosted are amongst the best compliant in the world. Microsoft Azure offers a range of security features and compliance certifications, such as ISO 27001, SOC 1 and SOC 2, to ensure that customer data is protected from unauthorized access, theft, or other security breaches. For a complete list of certifications, please check the Microsoft Azure Compliance website.

Yes, Triggre is completely GDPR-proof. The data of your application is protected from other Triggre users, and our platform is hosted in the Microsoft Azure cloud, which adheres to the strictest privacy policies, including ISO 27001, SOC 1, and SOC 2 certifications. For more information, please check the Microsoft Azure Compliance website.

Triggre is a cloud-based service that runs completely on Microsoft Azure, which adheres to more than 100 compliance certifications, including over 50 specific to global regions and countries, such as the US, the European Union, Germany, Japan, and the United Kingdom. And, more than 35 compliance offerings specific to the needs of key industries, including health, government, finance, education, manufacturing, and media. For more information, please check the Microsoft Azure Compliance website.

Should a catastrophic failure occur in the data center where the Triggre cloud is hosted, an automatic fallback will take over. The fallback locations are Ireland and Virginia for the EU and US respectively. This ensures the best possible physical protection, while also providing strong legal protection.

No, Triggre cannot run on different databases. There is no need to, since we take care of all the hosting and configuration of servers for you.

You can however set up a connection to sync data by using our built-in Web APIs functionality or Zapier. That way you can do the processing in Triggre and still keep the data in your other application up to date.

No, Triggre is a cloud service that runs completely on Microsoft Azure. Therefore, it is not possible to host it on a private server. Rest assured that your data is well protected under the strictest privacy policies, and is always separated from other users’ data, since every application has its own database.

Yes, we give you a lot of control over importing and exporting data. Triggre supports CSV and Excel imports, as well as sending data through Web APIs and Zapier connections.

Yes, Triggre can be connected to Stripe to provide payments. Please contact us to help you set this up. Note that this is only supported on our Complete and Enterprise plans.

With Triggre you build web applications, that work on all devices automatically. Triggre builds an application that is completely responsive, which means that the user interface scales with the size of the screen that is used. Triggre applications work on smartphones, tablets, notebooks and desktop computers.

There is no hard limit on the amount of data or documents that you can store with us. In our General Terms and Conditions you can read our fair-use policy regarding the storage of your data.

Yes, you can use the built-in Web APIs functionality to connect to any external service (including applications that may not be available in Zapier's catalog yet), no coding required. Learn how to set it up here.
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You can also use the SOAP connection trigger to send data to other applications.

Triggre is hosted as a SaaS application. It's publicly available via the internet. The Triggre application is responsive, so the way your application looks will change based on the screen size of your device automatically. Currently you could create your own AppStore-wrapper in which you could load your Triggre application if you really want to have your application downloadable as an app.

Triggre is hosted as a SaaS application. It's publically available via the internet. The Triggre application is responsive, so the way your application looks will change based on the screensize of your device automatically. Currently you could create your own PlayStore-wrapper in which you could load your Triggre application if you really want to have your application downloadable as an app.

No, this isn't possible, since this is a security risk based on Cross Browser Scripting. You can create a button to link to the application of course.

In Triggre, every step in a process, every email sent and each visit to a page in your application is counted as an action. For example, if your process searches for a person, then sends that person an email, that would be two actions. Read more information about actions here.
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The number of actions you need depends on how many users use your application, how often they use the application and how many processes are executed by your application. Simply start with a Starter subscription to check out how many your idea uses!

No, there's no direct limit. The pricing and capacity of your application are determined by actions consumed, not the number of users, data rows, or emails sent.

For example, an application with 1,000 users each performing one action per month would total 1,000 actions/month. Equivalently, an application with a single user performing 1,000 actions in a month would also total 1,000 actions/month, placing both applications in the same pricing tier.

Starter and Personal subscriptions only have a Lab environment. It is not allowed to use them for any commercial activity.

A commercial subscription (Business or Enterprise) is needed when you want to commercially use your application. These contain a Main environment next to the Lab environment. When users type in the URL of the application, they are taken to the Main environment automatically.

We accept all major credit cards, iDeal and Bancontact. For recurring payments made by iDeal and Bancontact, we use SEPA direct debit.

When you stop your subscription, we will remove your application and the data. So make sure to export your data before the subscription ends, if you still need it.

You can cancel your subscription at any time by simply going to My Triggre. There is a list of your subscriptions there and you can cancel them, without any hassle.