Frequently Asked Pricing Questions

• What is an action, and how many do I need?

  

  In Triggre, every step in a process, every email sent and each visit to a page in your application is counted as an action. For example, if your process searches for a person, then sends that person an email, that would be two actions. Read more information about actions here.
  

  The number of actions you need depends on how many users use your application, how often they use the application and how many processes are executed by your application. Simply start with a Starter subscription to check out how many your idea uses!
  

• Is there a limit on the number of users, data rows, or emails sent?

  

  No, there's no hard limit. The pricing and capacity of your application are determined by actions consumed, not the number of users, data rows, or emails sent.
  
  For example, an application with 1,000 users each performing one action per month would total 1,000 actions/month. Equivalently, an application with a single user performing 1,000 actions in a month would also total 1,000 actions/month, placing both applications in the same pricing tier.
  

• Can I change my plan later?

  

  Yes, you can upgrade or downgrade at any time. If you choose to upgrade, you’ll pay a pro-rated amount for the rest of the month. If you choose to downgrade, you’ll be credited on next month’s bill.
  

• Which payment methods do you accept?

  

  We accept all major credit cards, iDeal and Bancontact. For recurring payments made by iDeal and Bancontact, we use SEPA direct debit.
  

• How can I cancel my subscription?

  

  You can cancel your subscription at any time by simply signing in to My Triggre. There is a list of your subscriptions there and you can cancel them, without any hassle.
  

• Where is my data stored?

  

  Triggre is a cloud-based service that runs completely on Microsoft Azure, hosted in the Microsoft Western-Europe and Central United States data centers. Customers are assigned to a data center automatically, depending on their location.
  
  The data centers in which Triggre is hosted are amongst the best compliant in the world. Microsoft Azure offers a range of security features and compliance certifications, such as ISO 27001, SOC 1 and SOC 2, to ensure that customer data is protected from unauthorized access, theft, or other security breaches. For a complete list of certifications, please check the Microsoft Azure Compliance website.
  

• Is Triggre GDPR proof?

  

  Yes, Triggre is completely GDPR-proof. The data of your application is protected from other Triggre users, and our platform is hosted in the Microsoft Azure cloud, which adheres to the strictest privacy policies, including ISO 27001, SOC 1, and SOC 2 certifications. For more information, please check the Microsoft Azure Compliance website.
  

• Does Triggre comply with the specific data regulations of my country?

  

  Triggre is a cloud-based service that runs completely on Microsoft Azure, which adheres to more than 100 compliance certifications, including over 50 specific to global regions and countries, such as the US, the European Union, Germany, Japan, and the United Kingdom. And, more than 35 compliance offerings specific to the needs of key industries, including health, government, finance, education, manufacturing, and media. For more information, please check the Microsoft Azure Compliance website.