Colin Complaint

Set up a database and workflow to manage complaints, reactions and documentation. Use a public available portal or provide user accounts to your customers.

Eliminate endless emails and Excels
Automate handling and follow-up
Analyse and report data
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Customer portal for adding and managing complaints by customers

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Functionality for customers to interact with customer services

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Manage various categories of complaints and follow-up workflows

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Assign complaints to one or more internal or external stakeholders

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User management with rights and roles to configure detailed user roles

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Compare, review and share reactions and solution from customer services departments

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Whether you want a quick look at this application or use it as a base for your own custom application, feel free to download it now.

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