Colin Complaint

Set up a database and workflow to manage complaints, reactions and documentation. Use a public available portal or provide user accounts to your customers.

Eliminate endless emails and Excels
Automate handling and follow-up
Analyse and report data
Colin1 mood-warning

Customer portal for adding and managing complaints by customers

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Functionality for customers to interact with customer services

Colin3 folder-settings

Manage various categories of complaints and follow-up workflows

Colin4 human-resources-workflow

Assign complaints to one or more internal or external stakeholders

Colin5 multiple-actions-mobilephone

User management with rights and roles to configure detailed user roles

Colin6 team-meeting-message-question-1

Compare, review and share reactions and solution from customer services departments

Connect with...

Airtable
Office365
Slack

Tips for customizing your template

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