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Colin Complaint

Set up a database and workflow to manage complaints, reactions and documentation. Use a public available portal or provide user accounts to your customers.

Eliminate endless emails and Excels

Automate handling and follow-up

Analyse and report data

Customer portal for adding and managing complaints by customers

Functionality for customers to interact with customer services

Manage various categories of complaints and follow-up workflows

Assign complaints to one or more internal or external stakeholders

User management with rights and roles to configure detailed user roles

Compare, review and share reactions and solution from customer services departments

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Whether you want a quick look at this application or use it as a base for your own custom application, feel free to download it now.

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Colin Complaint

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