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Legacy systems have been the backbone of logistics and supply chain operations for decades, but they often create more problems than they solve. These systems are expensive to maintain, hard to adapt, and can make even simple changes feel like an uphill battle. So, how can companies move on from legacy systems without disrupting their operations?
In one of the Automation Caffeine podcast episodes, we spoke with Marc van het Bolscher, Logistics Manager of the Year in 2017 and a recognized expert in the logistics field, about how businesses can tackle this challenge.
Below are three practical tips that can help logistics companies phase out legacy systems while building a more flexible and efficient operation.
Legacy systems often come with years of patchwork fixes and unnecessary complexity. If you don’t simplify your processes before switching to a modern system, you risk carrying that complexity over, making the new system feel just as clunky as the old one.
Start by asking yourself and your team: "What do we really need this process to do?" Focus on identifying bottlenecks, removing unnecessary steps, and streamlining workflows. For example, instead of trying to copy every feature of your legacy system, think about how you can solve the same problems in fewer steps.
Collaboration is essential here. Bring in teams from different departments to ensure everyone is aligned and onboard with the new, simpler processes. This not only makes adoption easier but also ensures the new system is built around your current needs—not outdated methods.
The idea of replacing a legacy system can feel overwhelming, especially if you’ve heard about traditional ERP systems that take years to implement and cost a fortune. But there’s a better way: no-code platforms.
No-code tools allow you to create and customize software solutions without needing developers. That means your own team can build the workflows and systems they need—quickly and affordably. These platforms are especially helpful for mid-sized companies that don’t have the budget for massive IT projects but still need scalable, modern solutions.
Marc suggests training key team members on no-code platforms so they can become your go-to experts. This ensures your team is prepared to adapt processes and improve workflows without needing outside help. Plus, no-code platforms make it easy to experiment, test, and improve, so your systems can evolve as your business does.
Not sure where to start? Check out this guide on choosing the right software for your business.
Switching to a new system isn’t just about software—it’s also about the data you’re working with. Marc points out that dirty or incomplete data is one of the biggest challenges companies face during system migrations. If you don’t clean up your data before going live, you could run into serious problems after implementation, such as downtime or even operational disruptions.
Start by auditing your current data to identify inaccuracies, duplicates, or gaps. Once your data is clean, make sure your new system is set up to maintain that accuracy going forward.
Beyond data, focus on aligning your processes with the standard features of the new system. Over-customizing may feel like a quick fix, but it can lead to higher costs and more maintenance down the line.
Breaking free from legacy systems might feel like a big task, but it doesn’t have to be overwhelming. By simplifying your processes, using no-code platforms, and prioritizing clean data, you can set your company up for a smooth transition—and position yourself for long-term success.
