Inbound order routing

Canon Medical Systems, a medical equipment manufacturer, has complex order to delivery processes that require a highly flexible supply chain. Triggre supports Canon with a scalable solution that replaces manual work in legacy software and is connected with back-end systems for real-time data.

Canon replaced legacy systems with a Triggre application that significantly reduced repetitive manual work

Canon Medical Systems

Medical equipment manufacturer

Before

Repetitive tasks such as matching supplies with orders, optimizing delivery dates, and managing sales orders relied on manual work, scattered spreadsheets, and legacy software.

After

Canon replaced legacy tools and manual work with a Triggre application that is connected with their ERP systems to get accurate real-time insights.

Key features implemented

Product management

Configurable product lines, also including product characteristics. Overview of purchase and sales orders.

Estimated order planning

Planning entry, update of delivery, and shipment dates. Matching of swap purchase orders with sales orders.

CRM integration

Integrated with Salesforce to receive real-time new orders and forecasts, avoiding double entries and repetitive work.

Alert management

Possibility to set alerts on all relevant data changes to update stakeholders automatically.

Delivery schedule

Pull in delivery dates from suppliers and match them with sales orders to be delivered first. Support for switching orders to optimize supply chains.

Predictable order delivery

Having 24/7 insights into sales and purchase orders, together with the ability to swap orders, ensures a continuous and predictable order delivery process.

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