Automation Caffeine

In the Automation Caffeine season 2 finale, Jesse chats with Marc van het Bolscher, seasoned supply chain manager, Logistics Manager of the Year in 2017, and a recognized expert in the logistics field.

Marc shares his insights on overcoming the reliance many mid-sized businesses have on outdated tools like Excel and legacy systems. These companies often hesitate to adopt new systems, opting to replicate old workflows in modern ERP software—an approach Marc cautions against due to its inefficiency and cost. Instead, he advises businesses to embrace the standard functionalities of modern tools, which can cover most operational needs without requiring expensive customizations.

A key insight is the importance of preparing accurate data before implementing new systems. Marc recounts a personal experience where poor data quality led to an ERP launch failure that disrupted operations for weeks. He also identifies order entry automation and forecasting systems as effective starting points for supply chain optimization. By leveraging tools that simplify data updates and integrating familiar metrics like revenue, businesses can foster collaboration across departments and improve long-term forecasting accuracy. Additionally, Marc advocates reducing low-margin inventory using the Pareto principle, though he notes this often requires overcoming resistance from sales teams.

The episode further highlights the value of no-code platforms like Triggre, which empower companies to create and manage automation solutions independently. This approach reduces costs and reliance on external consultants, offering SMBs a cost-effective way to enhance their supply chain operations.

As the closing episode for season 2, this conversation is packed with insights on building resilient, efficient supply chains. Don’t miss Marc’s career reflections and his advice for achieving automation success!